Help Center

How can we help you?

Find answers, solve issues and get the support you need.

ReadyRide help center support illustration

Browse Help Topics

Find answers to the most common questions.

Getting Started

Learn how to sign up, book your first ride and more.

Ride Options

Explore ride types, pricing and availability.

Payments & Billing

Learn about payments, promos and refunds.

Safety & Security

Your safety is our priority. Learn more about our safety features.

Account & Profile

Manage your account, personal info and preferences.

App & Technical

Troubleshoot app issues and technical problems.

Frequently Asked Questions

Open the app, enter your pickup location and destination, choose a ride type, confirm your booking and a driver will be assigned to you within minutes.

You can change or cancel your ride from the My Rides section in the app before the driver arrives.

ReadyRide accepts credit/debit cards, digital wallets and cash payments depending on your region.

Tap the Share Trip button during an active ride to send your real-time location and trip details to a contact.

Go to your ride history, select the trip, and use the Lost Item feature to contact support.

Safety Tips for a Better Ride

Follow these simple tips to ensure a safe and comfortable journey.

View Safety Tips
  • Share your trip with loved ones
  • Verify your driver and car details
  • Sit in the back seat
  • Report any issues through the app